Uber puts all 30,000 employees on ChatGPT Work

Uber is moving ChatGPT Work from a limited pilot to all 30,000 employees, turning an experimental deployment into a company-wide productivity platform. For AI builders, the notable shift is scale: Uber is betting that a general-purpose enterprise agent can support work across many roles rather than remain confined to a small technical or operational group. The expansion will test the issues that emerge only in broad deployments, including access controls, sensitive-data handling, output reliability, employee adoption, and measurable productivity gains. Uber has not disclosed pricing, benchmark results, or specific workflows tied to the rollout, so the practical impact is still unclear. Even so, the decision gives OpenAI a prominent enterprise reference customer and signals that large companies are increasingly moving from narrow generative AI trials to standardized, organization-wide access.